11ok Terms and Conditions — Please Read Before Use

Please read these Terms and Conditions carefully before using the 11ok Platform. All rules regarding accounts, payments, bonuses, and responsible gaming are clearly outlined here.

Last Updated: January 2026
Key Points

Key Aspects of the Terms & Conditions

A quick overview of the key points in the 11ok Terms and Conditions.

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Age Restriction

You must be at least 18 years of age to register an account with 11ok. Registration by minors is strictly prohibited and subject to legal action.

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One Account Policy

Each user may open only one account. Creating multiple accounts will result in all accounts being closed.

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Payment Security

All deposits and withdrawals must be made from your own account. Third-party payments are not accepted.

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Bonus Policy

All bonus offers are subject to specific wagering requirements. Any attempt to abuse bonuses will result in account termination.

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Data Protection

Your personal information is kept strictly confidential and is never shared with any third party.

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Responsible Gaming

11ok provides a range of responsible gaming tools. Deposit limits and self-exclusion options are available at any time.

Important Notice: By using the 11ok Platform, you are automatically deemed to have accepted these Terms and Conditions. If you do not agree with these terms, please refrain from using the Platform.

1 General Information & Eligibility

11ok (hereinafter referred to as the "Platform", "we", or "11ok") is an online gaming platform providing entertainment gaming services to users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between 11ok and its users.

The following conditions must be met for these Terms and Conditions to apply:

  • You must be at least 18 years of age.
  • You must not be a resident of any country or region where online gaming is legally prohibited.
  • You are using the Platform voluntarily and with full awareness.
  • You have read and fully agree to these Terms and Conditions.

Please note: Registering with 11ok constitutes your acceptance of these Terms and Conditions. You will be notified of any changes or updates.

2 Account Registration & Verification

A valid account is required to play games on 11ok. You must provide accurate and up-to-date information when creating your account. 11ok reserves the right to close any account created using false information.

One Account Policy

Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be immediately closed and the associated balances may be forfeited.

KYC Verification

11ok may require identity verification before processing a withdrawal or after a certain deposit threshold is reached. You may be asked to submit one of the following documents:

  • National ID Card (NID)
  • Passport
  • Driving License
  • Mobile Banking Account Details

Withdrawals may be temporarily placed on hold until the verification process is complete.

Password & Security

It is your responsibility to keep your account password confidential. You should not share your login credentials with anyone. 11ok will not be held liable for any losses resulting from sharing your password.

3 Deposit & Withdrawal Policy

Deposits and withdrawals on 11ok can be made through popular mobile banking services in Bangladesh. All payment processes are governed by our Terms and Conditions.

Payment Methods Minimum Amount Maximum Amount Processing Time
Mobile Banking BDT 300 BDT 50,000 Instant
Nagad BDT 300 BDT 50,000 Instant
Rocket BDT 500 BDT 30,000 Instant

Deposit Rules

  • Deposits must be made from your own mobile banking account.
  • Payments from third-party accounts will not be accepted and will be refunded.
  • Funds will only be credited to your gaming account once the deposit has been confirmed.

Withdrawal Rules

  • Withdrawals can only be made to the same account used for the original deposit.
  • Withdrawals will not be approved until all bonus wagering requirements have been met.
  • Once verification is complete, payments are typically processed within 15 minutes to 1 hour.
  • Daily withdrawal limit: BDT 1,00,000.

Warning: If money laundering or fraud is suspected, 11ok may investigate and temporarily suspend any transaction.

4 Bonus & Promotions Policy

11ok offers a variety of bonuses and promotional offers. Specific terms and conditions apply to the use of these bonuses. By accepting a bonus, you agree to be bound by those terms.

Wagering Requirements

Every bonus comes with a wagering requirement. For example, if the wagering requirement is 10x and you receive a bonus of BDT 1,000, you must place bets totalling BDT 10,000 before making a withdrawal.

General Bonus Rules

  • Each bonus offer must be used within its specified validity period.
  • The same bonus cannot be claimed more than once.
  • Bonus funds cannot be withdrawn directly and are for gaming use only.
  • If bonus abuse or manipulation is detected, the account will be closed.
  • 11ok reserves the right to modify or cancel any bonus offer at any time.

Tips: Before claiming any bonus, visit the relevant offer page and read the full wagering terms. On the Promotions page Full details of all offers are available.

5 Gaming Rules

All games available on 11ok are developed by internationally certified game providers, and every game uses RNG (Random Number Generator) technology. This ensures that all game outcomes are completely random and impartial.

Game Results & Disputes

Game results are considered final. If a game is interrupted due to a technical error, 11ok reserves the right to void that round and refund the wager. However, the results of games that have been completed normally will not be altered.

Technical Issues

11ok is not liable for any losses resulting from internet disconnection or device crashes. Please ensure you have a stable internet connection before starting a game.

Live Game Special Rules

  • In live dealer games, the dealer's decision is final.
  • The use of offensive or inappropriate language in live game chats is strictly prohibited.
  • Harassing other players or attempting to manipulate games will result in account closure.

6 Prohibited Activities

The following activities are strictly prohibited under 11ok's Terms and Conditions. Violations may result in account closure and forfeiture of account balance.

  • Creating multiple accounts under the same person's name.
  • Opening an account under a false identity or using another person's details.
  • Bonus abuse — collecting bonuses through multiple accounts or via family members.
  • Hacking, cheating, or using bots on any game software.
  • Using the platform for money laundering or any other illegal financial activity.
  • Cheating or colluding with other players.
  • Attempting to control games using third-party software or scripts.

Strict Action: If any of the above violations are detected, 11ok reserves the right to close the account without prior notice and report the matter to the relevant authorities.

7 Responsible Gaming Policy

11ok believes gaming should be a source of entertainment. We encourage all members to play responsibly. As part of our Terms and Conditions, we provide the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Time Limit: Automatic logout after a set period of inactivity.
  • Cooling-Off Period: Take a break ranging from 1 day to 6 weeks.
  • Self-Exclusion: Temporarily suspend your account for an extended break.

If you are experiencing issues related to gaming addiction, please contact our support team. For more information, visit our Responsible Gaming View page.

8 Privacy & Data Protection

11ok takes the protection of your personal information very seriously. Details provided during registration are used solely for account management and verification purposes. Your information is never sold or shared with any third party.

We use SSL encryption and other industry-standard security technologies to keep your data protected. For more details, please visit our Privacy Policy Read.

Cookie Policy: 11ok uses cookies to enhance your browsing experience on the website. By continuing to use the site, you are considered to have consented to the use of cookies.

9 Account Closure & Termination

You can close your account at any time by contacting our support team. Please ensure all pending withdrawals are completed before closing your account.

Account Closure by 11ok

11ok may close or suspend your account for any of the following reasons:

  • Violation of these Terms and Conditions.
  • Providing false information or failing to complete identity verification.
  • Fraudulent or deceptive activities.
  • Accounts inactive for an extended period (more than 12 months).

If your account is closed unfairly, you may appeal to our support team.

10 Terms Changes & Effective Date

11ok may update these Terms and Conditions at any time. For significant changes, we will notify you in advance via email or through the Platform. Continued use of the Platform following any changes will be considered acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact our support team. We are always here to help.

Contact: For more details on our Terms & Conditions, visit our FAQ Page View.

Join 11ok Now

Read through the Terms & Conditions and ready to get started? Register today and enjoy the best gaming experience.

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