11ok takes your privacy very seriously. On this page, we clearly explain what information we collect, why we collect it, and how we keep it secure.
Last Updated: January 2026At 11ok, we follow the most advanced technology and processes available to keep every piece of your information secure.
Every data transfer is secured with 256-bit SSL encryption. No hacker or third party can access your information in any way.
We never sell your personal information to third parties. Your data is used solely to improve 11ok services.
We are transparent about what information is collected, why it is collected, and how long it is retained. There are no hidden terms.
You can view, correct, or request deletion of your stored information at any time.
Only the data that is necessary is collected. Unnecessary data is neither gathered nor retained long-term.
If we make any significant changes to our Privacy Policy, we will notify you in advance via email or through the platform.
11ok (referred to hereinafter as "we", "the platform", or "11ok") is a trusted online gaming platform in Bangladesh. We take the privacy of all our members seriously and are committed to protecting your personal information.
This Privacy Policy explains how 11ok collects your information, the purposes for which it is used, and how it is kept secure. By using the 11ok website or app, you agree to this Privacy Policy.
We believe your relationship with a gaming platform should be built on transparency and trust. That is why this Privacy Policy is written in plain, easy-to-understand language.
Please Note: This Privacy Policy forms part of 11ok's Terms and Conditionstogether with -r form a complete and legally binding agreement.
When you register and use our services at 11ok, we may collect the following information. Each piece of data is collected for a specific reason, and we do not ask for anything unnecessary.
| Type of Data | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Registration & KYC | 5 years after account closure |
| Payment Information | Deposits & Withdrawals | 7 years after the transaction |
| Gaming History | Dispute Resolution & Analytics | 2 Years |
| Device Information | Security Verification | 1 Year |
11ok uses collected information solely for specific, lawful purposes. In accordance with this Privacy Policy, we use your information for the following:
Our Commitment: 11ok never sells your information to advertising companies or uses it for any purpose outside of gaming services.
11ok does not sell your personal information to any third party. However, there are limited circumstances where information may be shared:
Important: Your information is not shared with any third party for purposes other than those stated above. All third-party partners are required to comply with our privacy standards.
11ok uses cookies on its website and app to improve your experience. Cookies are small text files stored in your browser.
Cookie Controls: You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
11ok follows industry-leading technology and processes to protect your information. Our security measures are detailed below:
Your Responsibilities: Even though we provide the highest level of protection, keeping your password and login details confidential is your own responsibility. Never share your password with anyone.
Under 11ok's Privacy Policy, you have the following rights. To exercise any of these rights, please contact our support team.
| Rights | Description |
|---|---|
| Right to Access | The right to know what information we hold about you. |
| Right to Rectification | The right to request correction of inaccurate or outdated information. |
| Right to Erasure | The right to request deletion of your data under certain circumstances. |
| Right to Restrict Processing | The right to request that data processing be restricted under certain circumstances. |
| Right to Object | The right to opt out of marketing communications. |
| Right to Portability | The right to receive your information in a structured, portable format. |
How to Submit a Request: To exercise any of the rights above, email our support team. We typically respond within 30 business days.
11ok is intended for users aged 18 and above only. We do not knowingly collect information from or provide services to minors.
Age is verified at the time of registration. If a minor's details are found on any account, that account will be immediately closed and all associated data will be securely deleted.
If you believe a minor is using 11ok, please notify our support team. To learn more, visit our Responsible Gaming Visit the page.
The 11ok platform may at times have links to third-party game providers or payment services. These third parties have their own privacy policies, and 11ok is not responsible for those policies.
You should read the privacy policy of any third-party service before using it. 11ok is only responsible for data collected on its own platform.
11ok may update this Privacy Policy from time to time. For minor changes, the "Last Updated" date at the top of the page will be revised accordingly.
For significant changes, we will notify you in advance via your registered email or a platform notification. Continued use of 11ok after any changes will be considered acceptance of the updated Privacy Policy.
Have More Questions? To learn more about our Privacy Policy, please visit our FAQ Page visit our page or contact the support team.
Happy with our Privacy Policy? Register now and enjoy the best gaming experience in a safe environment.